LINE OA Platform

LINE OA Smart Management Platform Make Every Friend a Revenue Source

Rich Menu design, AI customer support, 8-stage funnel tracking, and segmented broadcasts — built for iGaming and other high-conversion industries. We don't just "send messages" for you; we put every friend into a measurable funnel: from friend-add to deposit, every step is backed by data.

01 / Core Features

Six Core Features

Rich Menu

Rich Menu Builder

Visual drag-and-drop layout, live preview, one-click publishing. Zoning is not a graphic-design question — it's a user-flow question. Which cell holds sign-up and which holds support, we plan it around your conversion goals.

Auto Reply

Keyword Auto-Reply

Three trigger types: keyword, event, and condition. Welcome messages, FAQs, and campaign codes are all handled automatically — instant replies, nothing slips through.

Funnel

8-Stage Funnel Tracking

Every friend is automatically assigned to a lifecycle stage — see at a glance where people get stuck and where they drop off.

newengagedregisteredfirst_depositactivevip
AI Support

AI Customer Support

RAG knowledge base + LLM auto-replies, online 24 hours a day. Answers come only from your knowledge base; anything it can't answer is auto-escalated to a human — no making things up.

Segmented Push

Segmented Broadcasts

Precision pushes by funnel stage, tag, and behavior. Messages are billed per message — reaching the right people saves real money, and lowers your block rate along the way.

CRM

CRM Contact Management

User profiles, behavior trails, and a tagging system managed in one place. Who clicked what and which stage they stopped at — your support team has full context before taking over.

02 / System Flow

The Automated Path From Friend-Add to Deposit

STEP 1Add Friend

Traffic comes in from ads, communities, and offline QR codes, with source parameters auto-tagged — you know where each person came from within the first second

STEP 2Auto-Reply

Welcome scripts take over instantly; keyword- and event-triggered responses make sure not a single new friend is missed

STEP 3Funnel Classification

Behavior is auto-assigned to an 8-stage lifecycle plus tags — your list finally has structure

STEP 4Convert via Broadcasts

Precision pushes by stage and tag — right people, no feed-flooding, nudging the hesitant down to the next stage

STEP 5Deposit Tracking

From first_deposit through LTV, everything is attributed — the value of every single friend can be calculated

03 / Plans

Three Tiers, Upgrade or Downgrade Anytime

Monthly fee billed in USDT | No lock-in contract | Official account registered under your name

STARTER

Starter

Start with a single official account — get auto-replies and a basic funnel running first

Monthly$29 USDT
  • 1 official account
  • Up to 5,000 friends
  • Rich Menu design
  • Keyword auto-reply
  • Basic funnel tracking
  • Email support
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Recommended GROWTH

Growth

Multi-account operations + AI support + the full funnel — the workhorse setup for scaling acquisition

Monthly$79 USDT
  • 3 official accounts
  • Up to 30,000 friends
  • Advanced Rich Menu builder
  • AI customer support
  • Full 8-stage funnel tracking
  • Segmented broadcasts
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PRO

Pro

The complete stack for multiple brands, large lists, and connecting your own systems

Monthly$199 USDT
  • 5 official accounts
  • Unlimited friends
  • Everything in Growth
  • CRM contact management
  • API integration (connects to your backend)
  • Dedicated account manager
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04 / Use Cases

Three Scenarios, One Engine

iGaming

iGaming Player Acquisition

Route community traffic onto your platform, with an automated funnel that pushes "friend added" all the way to "first deposit". Designed around first_deposit as the core event — FTD isn't a feeling, it's a number you see every day.

Crypto

Crypto Community Management

Announcements, campaigns, and market-move pushes for crypto communities, with tiered engagement. Use tags to speak to fresh retail and seasoned traders separately — retention comes from content that hits the right frequency, not from spamming.

Support

Support Automation

RAG knowledge base + LLM auto-replies around the clock. Machines absorb the repetitive questions; humans only take the high-value conversations. Messages sent at midnight no longer wait until morning for an answer.

Our Proof

No "average client results" stories — only deployments we ran ourselves, with records that can be traced and verified:

  • iGaming membership LINE bot in production: check-ins, automatic payouts, game account binding, lucky draws
  • Cloud deployment essentials: auto-start on boot, downtime alerts, off-site database backups every 6 hours
  • Tracking, field-tested: Pixel + CAPI dual-send dedup on the same event_id, match quality EMQ 6–7
  • In-house analytics stack: 3 sign-ups split into 2 from ads and 1 organic, daily reports auto-pushed to TG
See More Proof

Asset Ownership & How We Work

  • The LINE official account is registered under your name — the friend list and its data are yours
  • Official message fees are paid directly to LINE — we never handle them or mark them up
  • Monthly fee billed in USDT, upgrade or downgrade anytime, no lock-in contract
  • Acquisition ads can pair with our paid media service — we mind both ends of the funnel
  • Talk directly to an engineer on TG — requirement assessment is free
05 / Further Reading

Related Field Notes

LINE Bot

Membership LINE Bot: A Production Architecture for Check-ins, Payouts, and Account Binding

Turning LINE from "a channel that sends messages" into the membership system itself — bot design and cloud deployment notes from an iGaming build.

Read the full article →

Tracking

Track First, Scale Later: Implementing Pixel + CAPI Dual-Send Deduplication

Deposits from OA traffic need to feed back into the ad platforms, and the tracking architecture is the foundation — field-tested dual-send dedup and EMQ 6–7.

Read the full article →

06 / FAQ

About Running & Automating a LINE OA

How is the LINE official account itself billed?
LINE bills by message count: the free plan includes 200 messages per month, the light plan is TWD 800/month with 4,000 messages, and the mid plan is TWD 4,000/month with 25,000 messages. You pay this directly to LINE — we never handle it or mark it up. Our platform's monthly fee adds automation, funnel analytics, and CRM on top — so the same message quota buys you more conversions.
How should a Rich Menu be designed?
The platform has a built-in visual builder: drag-and-drop layout, live preview, one-click publishing. But the tool is only half the job — zoning is what matters: primary conversion actions (sign-up, claim offer) go where the thumb lands most naturally, while support and lookups take the secondary cells. We plan the flow around your conversion goals, not just hand you a pretty graphic.
Can it integrate with my existing CRM?
Yes. The platform ships with a built-in CRM (user profiles, tags, behavior trails); if you already run your own CRM or backend, we connect via API/Webhook (API integration is included in the Pro plan). Field mapping and sync direction are confirmed with you before any work starts, so the two datasets never fight each other.
How do I grow friends quickly?
There are only a few channels: paid acquisition (LINE friend-add ads, Meta ad landing pages), migrating existing communities, and offline QR codes. Our difference is that every channel carries source parameters — from the first second, you know where each friend came from and which channel gets credit for later conversions. Budget only goes to channels that prove they work. If you need media buying, pair this with our paid media service.
What are the limits on broadcast messages?
LINE bills by message count, and anything beyond your plan's quota costs extra — so "blast the whole list" is the most expensive and most damaging play. Our segmented broadcasts only send to the right stages and tags: the same message budget buys more conversions while pushing the block rate down — saving money and protecting your list are the same thing.
Is it a fit for the iGaming industry?
This platform was designed for high-conversion industries. The funnel treats first_deposit as the core event, with deposits and LTV attributed end to end; we run our own production iGaming membership LINE bot (check-ins, automatic payouts, game account binding, lucky draws). We also guard the compliance red lines in message content to lower account risk.
What analytics does it include?
Conversion rates for each of the 8 funnel stages, message opens and clicks, friend growth and block rates, and segmented broadcast performance. It can also plug into our in-house analytics stack: behavior inside the OA gets matched against ad-click attribution, and the numbers are auto-pushed to you on Telegram every day — no need to log into the dashboard daily.
How do I lower the block rate?
Blocks almost always come from "receiving irrelevant messages too many times". The fix is structural: segmented broadcasts so each stage only receives content it cares about, frequency control to avoid flooding, and scripted warm-up messages for new friends instead of straight selling. Funnel data will show you exactly which message spikes the block rate when sent — pulling it works better than any copywriting trick.
What automations can I set up?
Keyword/event/condition-triggered auto-replies, welcome message scripts, automatic funnel-stage transitions and auto-tagging, scheduled and triggered broadcasts, AI support auto-takeover with human handoff — all configured in the dashboard, no coding required. More custom logic (check-ins, payouts, lucky draws, game backend integration) goes through the Pro plan's API integration development.
How does it compare to WhatsApp marketing?
It depends on where your audience is. In the Taiwan market LINE is the undisputed home turf — nearly everyone uses it, and its OA ecosystem (Rich Menu, official messaging API) is the most mature; WhatsApp suits Southeast Asian and Western audiences. We can build on both, but for funnels targeting Taiwanese users, LINE OA has the shortest conversion path and the most complete data.
Next Step

Turn Your Friend List Into an Asset, Not an Address Book

Send us where your OA stands today (haven't opened one yet? That's fine too) — an engineer will tell you straight which step is the most cost-effective place to start.

Book a Consultation
Assessment and quotes are free · No lock-in contract · The one replying is an actual engineer
Chat on TG